What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you subscribe to a newsletter, fill out a form, or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To ask for ratings and reviews of services or products
- To follow up with them after correspondence (live chat, email, or phone inquiries)
How do we protect your information?
We do not use vulnerability scanning and/or scanning to PCI standards. An external PCI compliant payment gateway handles all CC transactions. We do not use Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
- Keep track of advertisements.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since every browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We do not include or offer third-party products or services on our website.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
We have implemented the following:
- Remarketing with Google AdSense
- Google Display Network Impression Reporting
- Demographics and Interests Reporting
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
According to CalOPPA, we agree that users can visit our site anonymously.
You can change your personal information by emailing us.
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, we will notify the users via in-site notification within 1 business day.
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions.
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
P.O. Box 510
Warwick, NY 10990
Last Edited on 2018-08- 07
"My family would be at a complete loss of what to do without the expert care and guidance from Umbrella Care Management. Fortunately, a longtime friend referred Maria and Umbrella to my family, and we couldn’t be more grateful. My mother’s adult children live scattered across the country, in various states and time zones. With mom developing increasing dementia with a strong desire to remain in her home, we were at a loss as to how to support her in this goal. Maria, Laura and the Umbrella team have been instrumental in helping support our mom remain safely in her home."
"I live 4 hours from my father and when his care needs became more than I could handle from that distance, I contacted Umbrella Care. Monique became my father's advocate and care manager providing the in-person oversight that I couldn't and asking questions about his care that I didn't even know to ask. It was a relief knowing that he had Monique nearby to look out for him. She was professional, smart, kind and caring of not just him, but also of me!"
"I have been using Umbrella Care Management for two to three months now. It is excellent. They keep up with the completion of important items. The staff members are excellent. Umbrella Care Management is an excellent choice."
"[Umbrella Care Management] really handled the entire process. It was a breeze; I'm so thankful for them."
"...Umbrella Care seemed to have the most variety of different things because not only did I need my uncle to find a place to live but I also needed the Medicaid's help."
"I cannot imagine having been able to get to this point...had we not had Umbrella Care's help."
“If (my friend) had had the unlimited assistance of family and friends all this time, the results could not have been any better. I am profoundly grateful to Umbrella for what they have accomplished.”
“(Umbrella) was able to find a resource for my mother who was at a distance in a way that I would never have been able to find it. Because of Umbrella, I was able to get peace of mind.”
“Getting Medicaid for my mother was a very confusing process for us. The answers that (Umbrella) provided really helped me and directed me to the right path.”
”Umbrella they took my problems away... and really came through for us. It’s been just marvelous. Their service was fantastic and way above average. I am so glad I found them.”
“My father was declined from our preferred nursing home because he has Alzheimer’s and he has some physical aggression. Barbara dug into the matter and changed that, which allowed my father to spend his final days in a nursing home much closer to us than had we not enlisted Umbrella’s help.”
“An Umbrella team member resolved my problems for me in a professional expedited manner; Umbrella exceeded all of my expectations!”
It has been a very good experience with (Umbrella). It’s wonderful to have their help.
“5 Stars is not enough! If I could give Umbrella 10 Stars I would! Barbara has angel wings and has opened so many doors for me and my brother. EVERYONE in their lifetime should meet someone like Barbara.”
“Umbrella got me through the Medicaid process in very short order, and even coordinated with the local nursing homes to find my father the most appropriate facility without unnecessary delay. It just made my life so much easier. I have nothing but good things to say about Umbrella Care Management; they’re all absolutely fantastic.”
”We just needed someone to help us navigate everything that was going, and to act as an advocate for mom since none of us could be there. My mother liked Barbara right away, and she was very helpful to all of us.”
“Umbrella has been fabulous. They are an absolute godsend.”
“She’s just really the perfect mix of someone who can get things done and someone who brings her heart with her. Barbara saved my life.”
“Umbrella's team is very knowledgeable and respectful of my mother’s wishes. We are having a very good experience with Umbrella Care Management.”
”My experience with Umbrella was the best ever! They were wonderful.”
”Umbrella is there to help me navigate through the processes, the paperwork, the placement, the medical issues, and my own anxiety. I don’t know what I would do without their help.”
”Umbrella Care Management... is very professional and responsive. They always go above and beyond.”
“... an Umbrella care manager helped us get everything wrapped up in just two weeks. She made the whole process go smoothly, and her follow-through was excellent. It was just really a good experience.”
“I highly recommend Umbrella for any help you may need with dealing with an aging parent or elderly person. I am so grateful and feel blessed that Umbrella happened into my mother and I’s life!”
“Not only has (Umbrella Care Management) steered my aunt (who lives in New York City) through the healthcare system and subsequent therapy so that she is now back in her own apartment, but the caregivers have also become very kind and trusted confidants to her.”
“Umbrella Care Management definitely goes over and above what it has to do to help. The team is wonderful in helping people with their elderly care.”
”The care managers are excellent with hands-on materials and answered all my questions every step of the way. I don’t know what I would have done without them.”
“(when) my mom and dad became very ill... I had nowhere to turn and had no idea where to even start. Umbrella Care Management has helped us every step of the way.”