Care Manager Vicki Basilio is a Registered Nurse, a Certified Case Manager (CCM), and a Certified Clinical Documentation Specialist (CCDS) with over 20 years of experience in medical-surgical nursing, health maintenance, compliant documentation implementation, and case management. While with Orange Regional Medical Center (Middletown, NY), Vicki acted as an intermediary between patients, physicians, and healthcare institutions. Her role involved providing patients and their families with support, healthcare information, potential referral services, and discharge treatment plans. Vicki has also served as a Utilization Review R.N. with Fidelis Care (Yonkers, NY), and as the Lead R.N. at Community Health Plan (New Windsor, NY, now closed). Vicki completed SUNY Orange’s (Middletown, NY) Registered Nursing Program after receiving her Associate of Applied Science degree.