Advocacy For Patients & Families
Our geriatric care managers ask doctors the tough questions and fight for your loved one’s best care. Our foremost responsibility is to advocate in the best interest of your loved one and your family. Advocacy includes regular communication with physicians and primary medical providers who have great influence over your loved one’s quality of life. READ MORE
Ongoing Management & Coordination Of Care
Some patients may only require an assessment, which provides a roadmap for future care. Others may need ongoing care management. Some may choose to use a care manager a few hours a month while others will do so for specific services or more complex issues only. Many caregivers request that care managers coordinate all of the patient’s medical and social needs to alleviate stress.
“Age In Place” Solutions
“Age in place” has become a prominent phrase as baby boomers age and long-term assisted living housing is at a premium. Age in place simply means finding a way for older adults to stay at home rather than moving to a long-term care facility. However, our care managers are well versed in technology, home modification, home care, and durable medical equipment solutions that often offer a viable option to seniors who prefer to age in place.
Schedule & Accompany Patients To Appointments; Accurately Relay Information
Though families living at a distance from their aging loved ones most often use our scheduling service, local caregivers see the same benefit from the presence of an Umbrella care manager at patients’ medical appointments. Our care managers’ medical expertise, professionalism, and overall healthcare acumen tend to result in more thorough and thoughtful answers from medical providers. Our care managers are then able to succinctly convey that information to concerned family members.
Liaison Service For Families At A Distance Or Otherwise Unavailable
Families living at a distance or otherwise unavailable are even more susceptible to communication problems with medical providers and often feel “out of the loop.” Umbrella care managers bridge that gap by communicating with providers, scheduling and accompanying patients to appointments, and relaying information to family members.
Mediate Family Disagreements Regarding Care Options
Caring for aging loved ones creates inordinate stress on family members. Umbrella care managers can provide objective, expert opinions regarding care options, which are often cited as a means to mediate disagreements among family caregivers.
"Considering the situation, Diane helped us get the best outcome possible (mom at home as long as possible, getting dad help with aides, and then placement in a nursing home when necessitated by mom's condition). I highly recommend Diane and Umbrella Care to anyone looking for help with caring for elders in their life."
"We would be lost in this phase of our lives without the assistance from Diane and Umbrella Care. She is truly an advocate as well as a professional, and even if we did live locally we could never do what she does for our parents. We know she has their best interests at heart, and she never stops trying to find better ways to advance them. We are grateful."
"The person I spent the most time with was Maria, our care manager. Words cannot express the appreciation for her help, guidance, advice and counsel along the way. Maria was always available and always quickly responded to our questions and concerns. My family cannot thank Maria enough. Therefore, it is without hesitation that I would recommend Umbrella Care!"
"My family would be at a complete loss of what to do without the expert care and guidance from Umbrella Care Management. Fortunately, a longtime friend referred Maria and Umbrella to my family, and we couldn’t be more grateful. My mother’s adult children live scattered across the country, in various states and time zones. With mom developing increasing dementia with a strong desire to remain in her home, we were at a loss as to how to support her in this goal. Maria, Laura and the Umbrella team have been instrumental in helping support our mom remain safely in her home."
"I live 4 hours from my father and when his care needs became more than I could handle from that distance, I contacted Umbrella Care. Monique became my father's advocate and care manager providing the in-person oversight that I couldn't and asking questions about his care that I didn't even know to ask. It was a relief knowing that he had Monique nearby to look out for him. She was professional, smart, kind and caring of not just him, but also of me!"
"I have been using Umbrella Care Management for two to three months now. It is excellent. They keep up with the completion of important items. The staff members are excellent. Umbrella Care Management is an excellent choice."
"[Umbrella Care Management] really handled the entire process. It was a breeze; I'm so thankful for them."
"...Umbrella Care seemed to have the most variety of different things because not only did I need my uncle to find a place to live but I also needed the Medicaid's help."
"I cannot imagine having been able to get to this point...had we not had Umbrella Care's help."
“If (my friend) had had the unlimited assistance of family and friends all this time, the results could not have been any better. I am profoundly grateful to Umbrella for what they have accomplished.”
“(Umbrella) was able to find a resource for my mother who was at a distance in a way that I would never have been able to find it. Because of Umbrella, I was able to get peace of mind.”
“Getting Medicaid for my mother was a very confusing process for us. The answers that (Umbrella) provided really helped me and directed me to the right path.”
”Umbrella they took my problems away... and really came through for us. It’s been just marvelous. Their service was fantastic and way above average. I am so glad I found them.”
“My father was declined from our preferred nursing home because he has Alzheimer’s and he has some physical aggression. Barbara dug into the matter and changed that, which allowed my father to spend his final days in a nursing home much closer to us than had we not enlisted Umbrella’s help.”
“An Umbrella team member resolved my problems for me in a professional expedited manner; Umbrella exceeded all of my expectations!”
It has been a very good experience with (Umbrella). It’s wonderful to have their help.
“5 Stars is not enough! If I could give Umbrella 10 Stars I would! Barbara has angel wings and has opened so many doors for me and my brother. EVERYONE in their lifetime should meet someone like Barbara.”
“Umbrella got me through the Medicaid process in very short order, and even coordinated with the local nursing homes to find my father the most appropriate facility without unnecessary delay. It just made my life so much easier. I have nothing but good things to say about Umbrella Care Management; they’re all absolutely fantastic.”
”We just needed someone to help us navigate everything that was going, and to act as an advocate for mom since none of us could be there. My mother liked Barbara right away, and she was very helpful to all of us.”
“Umbrella has been fabulous. They are an absolute godsend.”
“She’s just really the perfect mix of someone who can get things done and someone who brings her heart with her. Barbara saved my life.”
“Umbrella's team is very knowledgeable and respectful of my mother’s wishes. We are having a very good experience with Umbrella Care Management.”
”My experience with Umbrella was the best ever! They were wonderful.”
”Umbrella is there to help me navigate through the processes, the paperwork, the placement, the medical issues, and my own anxiety. I don’t know what I would do without their help.”
”Umbrella Care Management... is very professional and responsive. They always go above and beyond.”
“... an Umbrella care manager helped us get everything wrapped up in just two weeks. She made the whole process go smoothly, and her follow-through was excellent. It was just really a good experience.”
“I highly recommend Umbrella for any help you may need with dealing with an aging parent or elderly person. I am so grateful and feel blessed that Umbrella happened into my mother and I’s life!”
“Not only has (Umbrella Care Management) steered my aunt (who lives in New York City) through the healthcare system and subsequent therapy so that she is now back in her own apartment, but the caregivers have also become very kind and trusted confidants to her.”
“Umbrella Care Management definitely goes over and above what it has to do to help. The team is wonderful in helping people with their elderly care.”
”The care managers are excellent with hands-on materials and answered all my questions every step of the way. I don’t know what I would have done without them.”
“(when) my mom and dad became very ill... I had nowhere to turn and had no idea where to even start. Umbrella Care Management has helped us every step of the way.”