I had reached out to Umbrella in order to guide me through a very complex process of changing my mother’s AARP Supplement Medicare Program from a Managed Medicare Program to an Open Universal Medicare Program. I had problems doing it by myself, as the paperwork was very complex.
An Umbrella team member resolved my problems for me in a professional expedited manner. They contacted AARP, Social Security, and Medicaid; in addition they helped me complete all the forms required in order to transfer from Managed Medicaid to a Universal Medicaid. Umbrella exceeded my expectations!