Mike I

January 18 2023

I cannot say enough about Umbrella Care. My father had progressive dementia and lived alone in Long Beach, New York . Being over two hours away made life difficult, to say the least. Umbrella care helped my wife and I navigate the community medicaid process, guide us through the process of at home care and helped us eventually place my dad in a nursing facility. Laura and Hector were extremely professional and knowledgeable and helped us navigate this confusing world of long term care. The person I spent the most time with was Maria, our care manager. Words cannot express the appreciation for her help, guidance, advice and counsel along the way. Maria was always available and always quickly responded to our questions and concerns. She was always patient and helpful even under the most difficult circumstances. What was amazing to see was how she handled my dad. To say my father could be difficult is an understatement, but Maria was always able to “lower the temperature” and reduce his stress and anxiety in a way that I could not. Without her, this very difficult period at the end of my dad’s life would have been much worse. My family cannot thank Maria enough. Therefore, it is without hesitation that I would recommend Umbrella Care!