I have been using Umbrella Care Management for a little longer than a year now. It was a recommendation and it came from my attorney. I started with Barbara who helped me at the beginning with my aunt whose dementia was just starting to progress. It was then transferred over to Vicky, and I really could not be any happier. I was trying to get my aunt into a community, and I was on a waiting list for nine months. Vicky was constantly giving them updates, checking on availability, and keeping me apprised of the whole process without me having to do the legwork, which was the most important. Not to mention I really don't know what legwork to do other than to call the community. Vicky really handled the entire process. It was a breeze; I'm so thankful for them.